Privacy Policy

Last Updated: April 2026

Sasscore Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when using our services, including:

• Name and contact details (email address, phone number, postal address)
• Information provided in enquiry forms or correspondence
• Product preferences and purchase history
• Feedback and survey responses

1.2 Information Automatically Collected

When you access our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services
• To respond to your enquiries and support requests
• To process and manage your orders
• To send marketing communications (with your consent)
• To improve our website and user experience
• To comply with legal obligations
• To prevent fraud and ensure security

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary to fulfil our contractual obligations to you
• Consent: Where you have given explicit permission for specific processing
• Legitimate Interests: For business operations that do not override your rights
• Legal Obligation: To comply with applicable laws and regulations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can manage cookie preferences through your browser settings.

Types of cookies we use:

• Essential cookies: Required for website functionality
• Analytical cookies: Help us understand how visitors interact with our site
• Marketing cookies: Used to deliver relevant advertisements

5. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

• Service providers who assist our business operations
• Payment processors for transaction handling
• Delivery partners for order fulfilment
• Legal authorities when required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymise it.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Object: Object to certain types of processing
• Right to Data Portability: Receive data in a structured format
• Right to Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us using the details provided below.

9. International Data Transfers

Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

10. Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

12. Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.